The single most effective way to increase referrals is to provide timely consultations that meet the needs of your referring clinicians, patients and families. Consultation etiquette refers to the rules, largely unwritten, that all consultants must know to be effective.
This course will help you learn the common elements of consultation etiquette.
You will gain a clear understanding of:
- Key stakeholders for effective consultations
- Similarities and differences in palliative care consultations
- Rules of consultation etiquette
- Patient advocacy vs. respectful clinician
Although not required, CAPC recommends that participants take all of the courses within the e-learning category of Marketing and Patient Referrals.
This activity has been approved for 2 AMA PRA Category 1 CreditsTM.
CE credits for nurses and social workers will be provided.
Participants must complete all of the following online components to receive credit: enroll; required reading; pre-test; lesson with interactive weblinks; data collection exercises; worksheets; post-test and course evaluation. Additional resources and references will also be provided to enhance participant learning.
This course is $35 per student.
Physicians, nurses, social workers, hospital administrators, chaplains and others within leadership positions and those interested in starting or expanding a palliative care program.
After completing this educational activity, participants will be able to:
- Review ten steps of effective palliative care consultations.
- Describe three ways to enhance adherence to consultation recommendations.
- Discuss three options for resolving referring clinician–consultant conflict.
The Mount Sinai School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide Continuing Medical Education for physicians.
The Mount Sinai School of Medicine designates this educational activity for a maximum of 2 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity
| Release Date: | July 1, 2009 |
| End Date: | July 1, 2011 |
This continuing nursing education activity was approved by the New York State Nurses Association, an accredited approver by the American Nurses Credentialing Center‘s Commission on Accreditation.
It has been assigned approval code 7DRP6Y-08 to offer two (2) contact hours for this activity.
The Hospice and Palliative Nurses Association is an approved provider of continuing nursing education by the California Board of Registered Nursing (provider # CEP7976) to offer two (2) nursing education contact hours.
The provider of this educational event has designed the program so that it may be considered by participants for use as continuing education to enhance professional knowledge and pastoral competency for the Association of Professional Chaplains (APC). The APC requires that Board Certified Chaplains obtain and report to the APC at least 50 hours of continuing education (CE) per calendar year through participation in a broad range of educational experiences. Associate Chaplains are required to accumulate and report to the APC at least 30 hours of CE per calendar year.
This program is approved by the National Association of Social Workers (provider # 886437049) for two (2) continuing education contact hours.
| NOTE: | The following states do not accept the National Association of Social Worker’s CE Approval Programs and require participants to seek their individual approval processes: CA, MI, NC, NV, OH, and WV. |
It is the policy of Mount Sinai School of Medicine to ensure objectivity, balance, independence, transparency, and scientific rigor in all CME-sponsored educational activities. All faculty participating in the planning or implementation of a sponsored activity are expected to disclose to the audience any relevant financial relationships and to assist in resolving any conflict of interest that may arise from the relationship. Presenters must also make a meaningful disclosure to the audience of their discussions of unlabeled or unapproved drugs or devices. This information will be available as part of the course material.
The following course director, author and reviewers involved in the content review process for this educational activity have nothing to disclose:
| Course Director |
Diane E. Meier, MD
Professor & Director of Palliative Care
Center to Advance Palliative Care
Mount Sinai School of Medicine
|
| Course Authors |
Vyjeyanthi S. Periyakoil, MD
Director, VA Palo Alto Inter-professional
Palliative Care Fellowship Program
Stanford University School of Medicine
|
David E. Weissman, MD
Professor, Palliative Care
Froedtert Hospital
Medical College of Wisconsin
|
| Peer Reviewers |
Margaret Campbell, PhD, RN, FAAN
Administrative Director, Nursing Administration
Detroit Receiving Hospital
|
Steven Howell, MSN, CRNP
Nurse Practitioner, Palliative Care
University of Alabama at Birmingham
|
Stacy Remke, MSW, LICSW
Team Leader and Coordinator,
Pain and Palliative Care Center
Children’s Hospitals and Clinics of Minnesota
|
|
This activity has no commercial support to disclose.
Consultation Etiquette is sponsored by the Center to Advance Palliative Care at Mount Sinai School of Medicine.
The Center to Advance Palliative Care Online is committed to respecting the privacy and security of all visitors to the CAPC website. Please read our full Terms of Use.
All materials posted on this site are subject to copyrights of the Center to Advance Palliative Care. The Center to Advance Palliative Care hereby provides limited permission for the user of this site to print for such user's own personal use (and for such personal use only) part or all of any document on this site as long as any copyright notice contained in such document or portion thereof is included in such printing. All other reproduction, retransmission, or reprinting of all or part of any document found on this site is expressly prohibited, unless the Center to Advance Palliative Care has expressly granted its prior written consent to so reproduce, retransmit, or reprint the material. All other rights reserved.
In order to enroll in this course you must follow the instructions below to first create a New Account or Login. Even if you have already registered for other CAPC products such as CAPCconnect ForumTM you must register again for CAPC Campus OnlineTM.
Once you successfully create your new account, you must Login with your username and password to enroll in this course and complete your secure online purchase. Payment is accepted by credit card only.
This course is $35 per participant. Participants must complete their registered courses within a 1-year timeframe.
